Resource Support Specialist

Archives and Special Collections - Pennsylvania-Pittsburgh - (21003189)

The Research Support Specialist will support both the Archives & Special Collections Department (Hillman Library location) and the East Asian Library as a shared position. Incumbent will work regularly-scheduled hours in EAL or A&SC at the reference desk providing reference services to library users in a face-to-face, phone, or online setting. Incumbent will offer high quality directional/policy and explanatory reference and refer requests for customized or expert reference and research services to the appropriate specialist, manage the EAL Gateway Document Delivery Service and assist EAL librarians on instruction and projects. Duties also include managing the Aeon (A&SC content management system) request and activity queues to oversee all materials in use at A&SC Hillman and facilitate the transfer of library materials to/from various departments and libraries. The Shared Position will coordinate the hiring, interviewing, orientation, and supervising of student assistants and conduct collection maintenance activities for A&SC (Hillman) and EAL. Candidates will be expected to recognize, respect, and work effectively with individuals and groups with diverse perspectives and backgrounds in all aspects of their work and take initiative in learning about issues relating to equity, diversity, and inclusion.

Position requires a B.A. In lieu of degrees, person should have a minimum of four years experience in an academic research library and demonstrate a working knowledge of research collections in order to have an understanding of the academic research process. Requires fluency in the English and Chinese languages. Requires fluency in the English and Chinese languages.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets

To Apply